Frequently Asked Questions

For urgent repairs (like short circuits, tripping MCBs, or pipe bursts), we dispatch technicians under our 90-Minute Service SLA. For standard maintenance and installations, you can choose any convenient 2-hour arrival window that fits your schedule.

Yes, absolutely. 100% of our service partners undergo strict identity verification, government ID background checks, and hands-on technical skills screening before receiving customer dispatches.

Technicians carry standard diagnostic equipment and common replacement consumables. If specialized spare parts (e.g. particular valve brand, specialized cable, new tap fixture) are needed, the technician will inform you of the cost upfront before purchasing or you may supply the parts yourself.

Every completed service is backed by our 30-Day Workmanship Guarantee. If the identical issue recurs within 30 days of completion, simply raise a ticket or call support and our pro will revisit at zero labor charge.

We accept all major credit and debit cards, UPI (Google Pay, PhonePe, Paytm), Net Banking, and Cash On Delivery / Pay After Service completion.